General Terms & Conditions

  • Flight Itinerary:
    • Passenger names as it appears in the passport
    • Flight departure and arrival time and terminal
  • Hotel Bookings:
    • Check in and checkout dates and time
      • Check in  is between 12:00 PM & 4:00 PM depending on room availability
        • Early check in is based on availability and based on hotel policy
        • To guarantee early check in an additional night should be reserved
        • Al Arif Sons Travel holds no responsibility for any additional charges imposed directly by hotel for violation of the check in time
      • Check out is at 12:00 PM
        • Late checkout is subject to availability and based on hotel policy
        • To guarantee late check out an additional night should be reserved
        • Al Arif Sons Travel holds no responsibility for any additional charges imposed directly by the hotel for violation of the check out time
    • Number of rooms requested
      • Maximum capacity at worldwide hotels is 2 adults & 2 child or 3 adults
      • The maximum capacity may vary from one hotel to the other therefore we kindly request you to check with the concerned hotel before departure
      • Extra bed is only booked in advance if requested by the passenger
      • Al Arif Sons Travel holds no responsibility if the hotel refuses to check in the passenger due to violation in the number of passengers allowed in each room
    • Interconnecting rooms, rooms on same floor, and adjacent rooms are subject to availability upon check in. Al Arif Sons Travel can only send a request to the hotel.
    • Please call the emergency number located in your voucher for any problems you face upon check in
  • Transfers:
    • Insure that the transfers are booked according to your flight itinerary
    • Insure that the pieces of luggage carried are permitted based on the type of car requested
    • A representative holding the passenger lead name or supplier name will be waiting at the airport arrival hall
      • Al Arif Sons Travel holds no responsibility for missing your transfer due to
        • Flight delays
        • Finding the representative at the airport
    • Please call the emergency number located in your voucher for any delays in your transfers or problems related  to the transfer
  • Cancellation: please make sure that you are aware of all cancellation policies and penalties before departure

 

*** The customer clearly understood and accepted all of the above and all of the conditions were clearly pointed out by our holiday consultant