Return & Refund Policy

  • Once your booking has been cancelled, your refund, less any applicable fees, will be processed within 21-30 days. 
  • Please see below the refund charges that are applicable IN ADDITION to any supplier cancellation fees and it subject to change time to time depending on the suppliers advise:  

Action

Charge(AED)

Refund of Air Tickets

150

Reissue of Air Tickets

100

Revalidation of Air Tickets

50

Refund of Hotel Booking

150

Refund of Holiday Package (2+ products)

Sum of individual refund charge components

Refund of other Non-Air Products/Services

50 per product